Refund and Returns Policy

Sol Edu Store Refund and Cancellation Policy – Short Version

Physical Products:
If you wish to return a physical product, you must initiate the return within 15 days of purchase with a valid reason. An unboxing video is required for returns or refunds. The final decision rests with us.

Digital Products:
All sales of digital products are final. No returns or refunds are allowed.

Sol Edu Store Refund and Cancellation Policy – Long Version

The following terminology applies to this agreement: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Business,” “the Company,” “Sol Edu Store,” “Ourselves,” “We,” “Our,” and “Us,” refers to our business, Sol Edu Store. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to prevailing law of the United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or, he/she, or they, are taken as interchangeable and therefore as referring to the same.

Physical Products:

If a customer wishes to return a physical product, the return must be initiated within 15 days of purchase.
Returns will be accepted only with a valid reason, and an unboxing video must be provided as proof.
The final decision on returns and refunds lies with Sol Edu Store.

Digital Products:

All sales of digital products are final.
No returns or refunds are allowed for digital products once they are downloaded.

General Refund Process:

To initiate a refund or rescheduling request, please contact us at soledustore@gmail.com with your order details and reason for the request.
Refunds will be processed using the original payment method within 7-10 business days of approval.

Modification and Termination:

We reserve the right to modify or terminate services and the Client-Company relationship at any time for reasons such as, but not limited to, dangerous or criminal behavior on the part of the Client, inappropriate or offensive behavior from the Client, or irresponsible or disrespectful behavior from the Client. Sol Edu Store will notify the Client of the reason for termination or modification and notice that it is effective immediately on the day that we contact the Client about modification or termination. In such situations, at the discretion of Sol Edu Store, a refund may or may not be issued for any remaining sessions or services that were paid for but not completed.